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Know Before You Go

We Can't Wait to See You!

We're open, under modified operations.

The safety of our guests, staff, and animals continues to be our top priority, so we are continuing our modified operations to comply with local, state, and federal health recommendations.

    • The Zoo is open daily from 9 AM to 3 PM.
    • Guests entering the Zoo will be expected to maintain proper social distancing. 
    • To promote limited contact admission and entry, all visitors are encouraged to purchase tickets online, in advance.
    • The use of face coverings or masks is required for all guests 13 and older. Face masks and coverings are still recommended for all visitors age 12 and under. 

   

 GENERAL ADMISSION TICKETS:

  • We encourage guests to purchase tickets online, in advance of your visit.
  • All guests will have to purchase a ticket online for each member of their party, including children 2 and under, which are free but still require a ticket.
  • Ticket prices are inclusive of applicable tax. No discounts are available for tickets purchased online.
  • To allow for contactless admission, tickets will be sent to your email and tickets can be scanned directly off of your phone, from that email.

An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and guests with underlying medical conditions are especially vulnerable.
By visiting Central Florida Zoo & Botanical Gardens or participating in one of its programs, you are voluntarily assuming all risks related to exposure to COVID-19.

Rentals and Sensory Bags:

  • Wagon rentals will be available for $10.
  • Manual wheelchairs will be available for $7.
  • Sensory bags are available for guests to borrow during their visit.
  • All rentals are available at the Admissions Window for payment by credit or debit card.
  • All items are available on a first come, first served basis and cannot be reserved in advance.
  • Each item will undergo rigorous cleaning between each use.
These precautions are ongoing and are subject to change at any time based on the recommendations of the Center for Disease Control and Prevention (CDC), State of Florida, and Seminole County. Please be patient as we continue to monitor the situation and make adjustments to keep our guests, staff, and animals healthy.

 

The following In-Park Experiences have been suspended, until further notice:

  • Keeper chats and shows.
  • Private experiences.

 


PLEASE NOTE: Construction is underway on West Seminole Boulevard near the Zoo’s entrance.
Barricades are in place at the intersection of West Seminole Boulevard and Monroe Road. Visitors will need to use caution and bypass the Road Closed/Zoo Access sign. The Zoo is accessible during construction.
Visitors can access the Zoo from eastbound West Seminole Boulevard at Monroe Road, eastbound 17-92, or Interstate 4. Guests will not be able to access the Zoo from westbound West Seminole Boulevard and should follow all detours.
Visitors are encouraged to be mindful of possible detours and changes in traffic patterns while construction continues in the area near the Zoo’s entrance.

   ANNUAL PASS HOLDERS ADMISSION:
  • Beginning November 1, 2020, timed online tickets are no longer required for current Zoo Annual Pass Holders.
  • All passes will automatically be extended for 2-months from the date of expiration due to our closure to slow the spread of COVID-19.
  • Your Zoo Annual Pass Card and valid photo ID will be required at the Check-In Booth for entry into the Zoo.
  • Zoo Annual Pass Holders will need to stop at the Admission Window to purchase their guest admission benefit.

QUESTIONS? Contact the Zoo by phone at 407.323.4450.

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