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Zoo Rules

What to know for your visit to the Zoo.

For the safety of our animals, staff, volunteers, and other visitors to the Zoo, we ask all guests to follow all Zoo Rules.

The Zoo is open daily, 9 AM to 4 PM. Last admission is at 3:30 PM. The Zoo Rules apply to all guests, including Zoo Annual Pass Holders during normal daily operations and all after-hours events and activities.

  • For the health of our animals and guests, smoking and vaping are not permitted in the Zoo.
  • No selfie sticks are allowed inside the Zoo.
  • Cameras, including GoPros, cellphones, etc., are not allowed over any habitat barriers.
  • Our animals are on special diets. Please do not feed the animals.
  • Only service animals are allowed inside the Zoo.  A “Service Animal” is any animal trained to do work or perform tasks for the benefit of an individual with a disability. This does not include an animal providing emotional support, comfort, or companionship. This is for the safety of not only our animals but yours as well. In compliance with the Americans with Disabilities Act (ADA), service animals must be on a non-retractable leash of no more than 6 feet, a tether, or harness, unless these devices interfere with the service animal’s work or the individual’s disability prevents using these devices.
  • For the safety of our animals, cups with disposable lids and straws are not permitted inside the Zoo and are not offered at our concessions area.
  • No outside food, coolers, radios, frisbees, roller skates, skateboards, or wheeled shoes are permitted inside the Zoo.
  • No outside alcoholic beverages are allowed on Zoo property.
  • No weapons are permitted on Zoo property.
  • To protect our guests and animals, please do not throw any objects.
  • For your protection, please do not climb or sit children on railings or fences.
  • Family-friendly attire and appropriate footwear are required. Please refrain from wearing apparel with offensive language or graphics.
  • All photos taken at the Zoo by our guests are prohibited from commercial use.
  • Your photo may be taken during your visit for use in Zoo promotions. If you wish to decline, please notify a staff member.

The animals you will see during your visit are wild and possess all of their natural instincts. Please remember that you are a guest in their home. Please do not reach or cross over any barrier, tap on the glass, throw anything into habitats, make excessive noise, tease or call out to the animals.

Anyone not complying with these rules may be asked to leave the Zoo.

If you see anyone not complying with these rules, please notify a Zoo staff member immediately.

 

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