We're open, following the Zoo's temporary closure due to the coronavirus (COVID-19) pandemic.
Are you planning a visit to the Zoo? You probably have some questions about our modified operations. We’ll break it down for you in this video!
We know you’ve missed seeing the animals and, trust us, we’ve all missed you, too!
The safety of our guests, staff, and animals continues to be our top priority, so we’ve made some modifications to our operations to comply with local, state, and federal health recommendations and reopen to the public.
The Zoo is open daily from 10 AM to 3 PM.
The number of guests entering the Zoo each day will be limited to ensure proper social distancing. Guests will be asked to follow one-way path.
All guests entering the Zoo – including Annual Pass Holders – must have a dated and timed online ticket.
The use of face coverings or masks will be recommended for all visitors.
Please limit group size to no more than 10 people.
All ticket purchases must be completed online. Tickets are valid for the date and time selected. No refunds or rain checks.
GENERAL ADMISSION TICKETS:
To help ensure we are not exceeding our capacity, timed tickets must be purchased online, in advance of your visit.
All guests will have to purchase a ticket online for each member of their party for a designated day and time slot. Children 2 and under are free but still require a ticket.
Ticket prices are inclusive of applicable tax. No additional discounts are available at this time.
To allow for contactless admission, tickets will be sent to your email and tickets can be scanned directly off of your phone, from that email.
ANNUAL PASS HOLDER TICKETS:
Current Zoo Annual Pass Holders, with expiration dates of March 31, 2020 or later, must reserve tickets online in advance. Children 2 and under are free but still require a ticket.
Your Zoo Annual Pass Card, valid photo ID, and your dated and timed ticket for each member of your party will be required for entry into the Zoo.
Zoo Annual Pass Holders will be able to purchase their guest admission benefit online, as long as their party is not larger than 10 people.
At this time, onsite renewals of Zoo Annual Passes has been suspended. If you would like to renew your annual pass, please email firstname.lastname@example.org.
Indoor spaces and certain attractions will remain closed, including:
Seminole Aerial Adventures
Wayne M. Densch Discovery Center and Insect Zoo
Zoofari Outpost Gift Shop
Wharton-Smith Tropical Splash Ground
Spectrum News13 Children’s Garden
Health and Wellness Garden
Walk on Water Balls
In-Park Experiences will be suspended, including:
Keeper chats and shows.
Animal feedings, including giraffe feedings and Barnyard Buddies Children’s Zoo feedings.
Private experiences and touching of animals, including rhino encounters and Barnyard Buddies Children’s Zoo.
Rentals and Sensory Bags:
Wagon rentals will be available for $10.
Manual wheelchairs will be available for $7.
Sensory bags are available for guests to borrow during their visit.
All rentals are available at the Admissions Window for payment by credit or debit card.
All items are available on a first come, first served basis and cannot be reserved in advance.
Each item will undergo rigorous cleaning between each use.
These precautions are temporary and are subject to change at any time based on the recommendations of the Center for Disease Control and Prevention (CDC), State of Florida, and Seminole County. Please be patient as we continue to monitor the situation and make adjustments to keep our guests, staff, and animals healthy.
PLEASE NOTE:Construction is underway on West Seminole Boulevard, at the Zoo’s entrance.
The Zoo will reopening with modified operations and will be accessible to guests utilizing eastbound West Seminole Boulevard from Monroe Road, eastbound 17-92, or Interstate 4. Guests will not be able to access the Zoo from westbound West Seminole Boulevard. Visitors are encouraged to be mindful of possible detours and changes in traffic patterns while construction continues in the area near the Zoo’s entrance.